Terms of Service

1. Introduction

Welcome to Tiny Plant Club ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website located at https://tinyplant.club (the "Site") and any related services provided by Tiny Plant Club (collectively, "Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Services Offered

Tiny Plant Club connects you with leading tissue culture labs to provide rare and interesting tissue culture plants. Our process involves pre-orders, daily inventory checks, consolidated orders, importation, quality control, and shipping. Detailed descriptions of our services can be found on our Site.

3. User Accounts

To use certain features of our Site, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

4. Orders and Payment Terms

  • Pre-Orders: Orders are placed during our monthly pre-order period.

  • Inventory Checks: Availability is verified with our suppliers.

  • Order Placement: At the end of the month, a consolidated order is placed with our international tissue culture labs.

  • Import and Shipping: Plants are imported, undergo quality control, and are shipped to you.

Payments are processed through Squarespace Payments. By providing a payment method, you represent and warrant that you are authorized to use the payment method and authorize us to charge the payment method for the total amount of your order, including any applicable taxes and other charges. All sales are final unless otherwise stated.

5. Shipping and Delivery

We will ship the products to the address you provide during the ordering process. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

6. Returns, Refunds, and Unfulfilled Orders

  • Returns: All sales are final. If there are any issues with your order, please contact us at [your contact information]. We handle refunds and returns on a case-by-case basis and will do our best to resolve any issues.

  • Refunds: In the event that we are unable to fulfill your pre-order due to unavailability of the item from our suppliers, we will notify you and issue a full refund for the affected items. We are not liable for any damages or losses resulting from our inability to fulfill a pre-order.

7. Use of the Site

You agree not to use the Site or Services for any unlawful or prohibited activities. You agree not to:

  • Violate any applicable laws or regulations.

  • Infringe on our intellectual property rights or those of others.

  • Disrupt or interfere with the security or operation of the Site.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Tiny Plant Club or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Tiny Plant Club and its affiliates, officers, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Site or Services.

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from the Site.

  • Any bugs, viruses, trojan horses, or similar that may be transmitted to or through the Site by any third party.

  • Our inability to fulfill pre-orders due to supplier availability issues.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tiny Plant Club and its affiliates, officers, employees, agents, suppliers, or licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or Services, your violation of these Terms, or your violation of any rights of another.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site and Services after any revisions become effective, you agree to be bound by the revised terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at help@tinyplant.club