Privacy policy

1. Introduction

Tiny Plant Club ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://tinyplant.club, and use our services.

2. Information We Collect

Personal Information We collect personal information that you provide to us when you register on our site, place an order, subscribe to our newsletter, or contact us. This information may include:

  • Name

  • Shipping address

  • Email address

  • Phone number

  • Payment information (credit card details and billing address)

Non-Personal Information We also collect non-personal information, which does not directly identify you. This may include:

  • Browser and device information

  • IP address

  • Cookies and similar tracking technologies

3. Use of Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments and shipping.

  • Customer Support: To provide customer support and respond to your inquiries.

  • Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.

  • Website Improvement: To analyze and improve our website and services.

4. Data Storage and Protection

Your personal information is securely stored on Squarespace servers. We implement various security measures, including encryption and access controls, to protect your personal information from unauthorized access, use, or disclosure.

5. Sharing of Information

We do not sell or share your personal information with third parties, except with service providers who assist us in operating our website and conducting our business. These service providers include:

  • Squarespace (website hosting and payment processing)

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and personalize your experience. For more information on how Squarespace uses cookies, please refer to their cookie policy.

7. User Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at help@tinyplant.club. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tiny Plant Club
help@tinyplant.club